Privacy Policy

"Your Privacy is our Priority."

Last Updated: April 29, 2026

Summary of Key Points

Collection: We collect your name, email, account preferences (connection interests), device info, FCM Tokens, Location Data (for discovery), and Face verification selfies for verification.

Sensitive Data: We process data regarding sexual orientation (for discovery) and biometric data (selfies) for community safety.

Third Parties: We receive basic profile info from platforms (Google/Apple) during the one-tap login process.

Usage: Data is used for account creation, real-time communication (Calls/Chat), and security (Fraud prevention).

Sharing: We NEVER sell data. We only share with essential partners like Supabase, Agora, and AWS.

Rights: You have the right to access, correct, or permanently delete your data directly within the app settings.

Contact: livedating@simploona.com

1. Introduction

Welcome to Live Dating. We built this app to help you connect through authentic, real-time interactions. Because dating requires vulnerability, we believe your privacy should be transparent and secure.

When you use Live Dating, you trust us with personal information. This Privacy Policy applies to all users globally and outlines our practices in compliance with GDPR, PIPEDA, and US State Privacy Laws like the CCPA/CPRA.

2. What We Collect & Why

A. Information You Give Us Directly

  • Basic Profile Data: Name, email, and dating preferences used to manage your account.
  • Sensitive Personal Information: Orientation data to facilitate a meaningful dating experience (processed via explicit consent).
  • Face verification Selfies: Biometric data used strictly to verify identity and prevent "catfishing."
  • Communication Records: Metadata of support conversations to resolve technical issues.

B. Information We Collect Automatically

  • Device Info: OS version, model, and technical logs for app stability.
  • FCM Tokens: Unique device identifiers used to deliver real-time push notifications for incoming chats and calls.
  • Location Data: We collect approximate location data (via IP or device GPS) to facilitate the "Discovery" and "Nearby" features. You can disable this in your device settings at any time.
  • Usage Analytics: Aggregated data on how you navigate the app to improve user experience.

C. Information From Third Parties

Social Media Data: Basic profile information (name/email) from Google or Apple to streamline your registration.

3. How We Use Your Information

Service Delivery

Facilitating discovery and maintaining your profile.

Real-Time Connections

Powering encrypted voice and video call features via Agora.

Security

Using face verification and logs to detect fraud and unauthorized accounts.

Communication

Sending essential notifications for messages, missed calls, and security alerts.

4. When We Share Your Information

We never sell your personal data.

Essential Service Providers:

We work with trusted partners under strict data processing agreements:

  • Supabase: Secure Database, Authentication, and Storage infrastructure.
  • Agora: Handling of encrypted real-time Voice and Video transmissions.
  • AWS: Secure cloud hosting and infrastructure management.

5. Your Privacy Rights

Depending on your location, you have the right to Access, Correct, Delete, or Port your data. You can also withdraw consent for sensitive processing at any time.

Account Deletion

You can permanently delete your account and all associated personal data at any time via the Account Settings section within the App.

For US Residents (CCPA/CPRA)

You have the right to limit the use of sensitive personal information (biometrics/orientation). We verify all identity requests directly for your protection.

6. Data Security

We implement robust technical measures including **2048-bit RSA End-to-End Encryption (E2EE)** for all private messaging. While no system is 100% secure, we use strict access controls and encrypted transmission (TLS) for all data traffic.

7. Data Retention

  • Profile Data: Kept as long as your account is active.
  • Biometric Data: Face verification selfies are purged immediately after the identity verification process is complete.
  • Analytics: Retained for 12 months in aggregated form.

8. Cookies & Tracking

We use local storage and unique tokens (FCM) to manage your active session and ensure push notifications are routed to your specific device. We do not use third-party tracking cookies for advertising.

9. Children's Privacy

Live Dating is strictly for adults (18+). We do not knowingly collect data from minors. If we discover a minor has created an account, we will immediately terminate the account and purge all associated data.

10. International Transfers

Your information may be processed in countries other than your own (including the US and Singapore). We ensure legal safeguards like Standard Contractual Clauses (SCCs) are in place so your rights travel with your data.

Questions? Contact Us.

livedating@simploona.com

We aim to respond to all privacy inquiries within 48 business hours.